Patient Reviews

November 05, 2014

I can't say enough good things about Okanagan Smiles! The experiences I've had have all been extremely friendly, efficient, and thorough. I feel like I am being taken very good care of and trust Dr. Visscher and Dr. Matson completely. I used to dread going to the dentist, and have complete anxiety every time, but now I can honestly say I am never nervous... do I dare say I even enjoy it??? ~ Tania B.

November 05, 2014

We moved to Kelowna six years ago and finding a new dentist was on our list of things to do in K-town - when our friend recommended Okanagan Smiles to us. The location is perfect and as we found out, the team at Okanagan Smiles is stellar - greeting you by name when you walk in, providing thorough exam and cleaning, making environmentally friendly choices in the office, remembering details of what we talked about six months ago, etc. The two dentists Doctor Visscher and Doctor Matson are involved in the community here, they also continually take courses to keep learning about dentistry and new technology, and provide free dental care to third world countries...amazing! We're so thankful for the care your team provides for your patients. We will continue to recommend Okanagan Smiles to all our friends!
~ Kiko A. 

November 05, 2014

I recently moved to Kelowna and my co-worker recommended Okanagan Smiles.
From my initial telephone conversation with Jane, to my 'photo op' with Jen, to my cleaning with Chalise, to my consultation with Dr. Visscher, my experience was wonderful.
This team of professionals are extremely efficient and gentle. They were each very detail oriented and explained each treatment they were doing as it was happening. Not once did I not know what was going on in my mouth.
I am so happy to know that Okanagan Smiles are/will take the best care of my teeth/gums.
~ Sue O.

June 23, 2014

My Husband & I started going to Okanagan Smiles about a year ago. WE could not believe how high tech and vibrant it was. We used to dread going to the dentist but this place is more like a "Spa for your mouth". When ever we have our appointments coming up we do not say we are going to the Dentist, we say we are going to the Tooth Spa. The staff is amazing, friendly and really take care of you and your dental needs. We highly recommend Dr. Jonathan Visscher and the team. Thanks again.
~ Leo & Ty K.

June 23, 2014

By far the most thorough dental exam I've ever had. I was impressed not only by the technology but also with simple things like my appointment starting on time and my questions being answered in a straight forward manner without hesitation. Being new to Kelowna, I am very happy to have found such a great dentist and clinic.
~ Paul L.

June 23, 2014

I hadn't been to the dentist for a few years and was not exactly looking forward to it. However, it was the best dental experience I have ever had. The staff were very friendly and made me feel welcome. The appointment went quicker than I expected and I found it relaxing. Dr Visscher was very friendly and knowledgable. I am no longer dreading my next appointment!
~ Brittany T.

June 23, 2014

Hard to say one loves their visit to the Dentist. But I appreciate 1) On Time 2) Will take a late appointment to fit in a filling and do it quickly and efficiently 3) Friendly - the receptionist team as well as the dental staff 4) Would highly recommend this office if you are looking for a dentist.
~ Marita A.

May 14, 2014

 First time there and everyone was amazing, understanding and super nice. Awesome experience! Being pain free is an amazing feeling and they gave that to me, I can't thank them enough.
~ Dominique E. 

April 16, 2014

I first contacted Okanagan Smiles for a ICBC claim from an accident. Dr Visscher and his staff helped me through the process. They make everything painless! I was so impressed that I had years of neglected dental work done. I had lost my faith in dentists and was afraid of the pain. I have now had all my teeth fixed and even had braces for 5 months. Check their site for my pictures! My husband was so impressed that he is now having his teeth fixed after 15 years! The full experience is amazing and pain free! The staff is informative. We have even had follow up calls at home to see how we were doing after our appointments! Above and beyond! 
~ Dawnette P. 

April 16, 2014

Upon my visit to Okanagan Smiles Dentistry I was pleased to be given such professional, friendly service. I was happy to receive the lastest technology in the dental industry and the exceptional customer service. Look no further, Okanagan Smiles Dentistry delivers a great service and will leave you feeling more than satisfied! 
~ Elaine 

April 16, 2014

You guys are absolutely amazing! ....so gental you can't feel a thing. You all were so supportive when I developed cancer and I can't thank you enough! You truly tuched my heart!..I have and will continue to recommend people to okanagan smiles...because lets face it...YOU GUYS ROCK!!! XOX
~ Nicole S.

March 02, 2014

Okanagan Smiles are truly a blessing especially for my wife June as they tirelessly worked on her gums and her teeth. Okanagan Smiles went the extra mile and then some to preserve June’s gums and teeth and the results are truly amazing and outstanding. June’s smile is now in the league of celebrity status thanks to the dedication, efforts, and the professionalism of Okanagan Smiles and Dr. Visscher. Without the intervention of Okanagan Smiles and Dr. Visscher June would have definitely been faced with dentures and that was something that both of us did not want to see happen. It is without any hesitation and with absolute assurance that June and I would highly recommend Okanagan Smiles as an unquestionably professional dental clinic.
~ Ray S. (Google Reviews)

March 02, 2014

Dear Staff at Okanagan Smiles,
Thank you so much for letting me job shadow at your office. I really enjoyed the experience.
From,
~ Brianna H. 

March 02, 2014

I hadn't been to see a dentist in several years and was nervous about going, however I read the reviews about Okanagan Smiles and decided to give them a chance and I was pleasantly surprised. Everybody there is super friendly, warm and made me feel warm and welcomed. Dr. Eek explained everything she was going to do step by step and has an act for making you feel comfortable. After my initial appointment, she thoroughly explained everything that I would need done and on my 2nd appointment she welcomed me back with a smile. I would recommend Okanagan Smiles to anybody and everybody looking for a great Dental Clinic. 
~ Jason M. 

December 20, 2013

I am terrified of dentists, fearful of the pain. Coming to get fillings today by Dr. Visscher was a delight as it did not hurt at all! I am very excited for my next visit. Thank you
~ R.R. B.

October 17, 2013

Very good dentist! I'm a tad nervous at the dentists office, but Dr Visscher did a good job in explaining everything and making sure that I didn't feel any discomfort at all. The girl that cleans the teeth was also very good - no discomfort. I had to have an emergency root canal on a Friday night and Dr Visscher showed up in a positive mood despite me wrecking his Friday night. 
~ ratemds.com 

October 17, 2013

Dr. Visscher, Dr. Matson, and the whole Okanagan Smiles Team!
Thank you! From the bottom of my heart I want to thank you for everything you have done for me! Words can't even to begin to express the gratefulness I have for all of you! You are wonderful people that have changed my life! Thank you!
With so much gratitude, 
~ Angela H. 

September 05, 2013

A+. No Pain! Innovative procedures. Life long schooling! The dentist (Dr. Jonathan Visscher) you must see! Will make you believe in dentist again! Works with you for great results. Wore 6 month braces and they were off in 5!
~ RateMds.com 7/31/13 

September 05, 2013

This was without a doubt my favourite dental visit of all my 23 years.. and that's not because I only had 1 cavity this time (I used to strongly dislike brushing my teeth when I was young). The front desk staff are cheery and made me feel like I was a friend they have known for a while. Actually, all of the staff are very uplifting. The best part is, on the ceiling right above the dentist chairs they have 2 ceiling tiles replaced with photos of a beautiful blue sky with clouds and pink roses and bushes. They are different above every chair too. This place is great for those who: 1 - don't exactly enjoy their dentist visits and 2 - want to start liking their visits to the dentist. You might actually look forward to going to this place.
~ Emily V.

September 05, 2013

I would like to say I am very satisfied with the dental work that Dr. Debra Matson did on my tooth. I have had no problems with my gold crown. I recommend Okanagan Smiles dental office to anyone looking for a great dentist. 
~ Carol S.  

August 12, 2013

Great Service - Really easy to remind you of appointments/change app. 
Great Office Staff - friendly and really educational if needed
Top Notch Technology!
Jonathan will not try to up sell you on anything - He will only recommend what you actually need - and within your budget
He also is a great person in general and does many things in the community to help those less fortunate. I would highly recommend him to anyone!
Natasha (Google Reviews) 

August 12, 2013

My 1.5 hour appointment for 3 fillings turned into an 1.5 hour nap! Thanks Dr. Jonathan Visscher for a relaxing and comfortable visit.
~ Shannon S.

June 03, 2013

I am very happy with the treatment I've received at Okanagan Smiles. The staff are friendly, the schedules run on time, and the dentists and hygienists are gentle and caring. Drs. Visscher and Matson never try to up sell a service or say you need work done that isn't necessary. Each time I've been given all the options for dental care...WONDERFUL SERVICE.
~ Moneca 

June 03, 2013

I never thought I would leave the dentist after a filling and say that was awesome. Being 20 or more years since I last had a filling I waited in horror for the needle wondering what the dentist was waiting for. Then I realized she was already done. I never felt a thing.
~ L. Jordan

April 23, 2013

Thank you so much! As always the staff at Okanagan Smiles is amazing!! Greatly appreciated!
~ Krista H.

April 12, 2013

The staff at Okanagan Smiles are outstanding! Friendly and accomodating! They make coming to the dentist an easy experience. Appointments are always on-time and as painless and easy as can be! Thanks for being my favorite dentist in the Okanagan!
~ Lindsay

April 12, 2013

Great place to go, completely changed my dental experience. i am no longer afraid of going to the dentist! 
~ ratemds.com

April 02, 2013

You were a God send on a dark day. Thank you. Thanks to all of you wonderful people who helped relieve our Aunt's pain. Your swift and caring action gave her and us great comfort. Thank you so much for the amazing work you do, both locally and abroad!! Love,
~ Emily & Shelly

April 02, 2013

Okanagan Smiles became my Dentist a couple years ago. I have been extremely pleased with the level of care I have received. I was pleased to be able to see my x-rays and have Dr. Visscher explain everything in great detail. I was even able to point out my own cavities, not that I was happy to see them there! The staff are very professional, and the office is state of the art. I love the children's corner! Go visit, they are a great family dentist!
~ Google Review 

March 21, 2013

Wonderful dental office. The reception staff are friendly and welcoming, the office is modern, clean, and attractive. Dr. Matson did my three fillings with less discomfort than I have ever felt with other dentists in the past. I highly recommend Okanagan Smiles.
~ Google Review

March 15, 2013

The staff at Okanagan Smiles are outstanding! Friendly and accomodating! They make coming to teh dentist an easy experience. Appointments are always on-time and as painless and easy as can be! Thanks for being my favorite dentist in the Okanagan!
~ Lindsay, new patient and believer!

March 15, 2013

This was without a doubt my favourite dental visit of all my 23 years.. and that's not because I only had 1 cavity this time (I used to strongly dislike brushing my teeth when I was young). The front desk staff are cheery and made me feel like I was a friend they have known for a while. Actually, all of the staff are very uplifting. The best part is, on the ceiling right above the dentist chairs they have 2 ceiling tiles replaced with photos of a beautiful blue sky with clouds and pink roses and bushes. They are different above every chair too. This place is great for those who: 1 - don't exactly enjoy their dentist visits and 2 - want to start liking their visits to the dentist. You might actually look forward to going to this place.
~ Emily V. 

March 06, 2013

I called Dr.Matson early on morning in distress. My temporary tooth (waiting for implant) had become loose. They got me in within the hour, were amazingly supportive and friendly, and I left there knowing that I definately wanted to come back here.
~ ratemds.com 

March 06, 2013

I was impressed with the neatness, cleanliness and ease of getting my dental work done! The staff were pleasant and professional and made for a relaxing atmosphere, I highly recommend the dentists at Okanagan Smiles!
~ Andrew

March 05, 2013

I had a very good experience at Okanagan Smiles. Everyone is polite, friendly and scheduling is flexible. At this time, I would have nothing negative to say in regards to my visits and interactions with Okanagan Smiles and I personally worked with 7 different staff members.
~ Dan

February 19, 2013

I have always hated going to the dentist ever since i was a kid. Yes, it was that darn needle and keeping your mouth open as wide as possible that seemed forever. Well, that changed today. I saw Dr. Debra Matson to fix a cracked filling. She explained what was going to happen, put topical freezing and I did not feel the needle at all. The environment is very relaxing. Scenery on the ceiling and T.V. to watch. Time flew by and I was in and out in no time at all. Thank you, Best visit to the dentist ever.
~ Tanya C.

December 20, 2012

Dr. Matson & Staff, 
I came in a few days ago, distressed about my front tooth falling out. I want to thank you for being so kind and helpful! You made a big difference for me, probably more than you realize. Thank you! And Merry Christmas!
~ Lenna 

September 12, 2012

Dear Dr. Debra! We just wanted to thank you and your entire team for the kind, caring, and professional care you gave us on our first visits. Truly, the best dental experience we've ever had! Kind regards,
~ Darran & Paula

September 12, 2012

Thank you for making my dentist visit so incredibly positive! I felt really "taken care of" by your thorough and kind approach. I think people walk out of your office with a natural (and not forced!!) smile because the service is so great.
~ Emmy C.

May 04, 2012

When moving to a new city, finding new health care professionals can be a daunting task. As a retired dental hygienist I was very concerned I would not find a dental office that would meet my “informed” needs. The Okanagan Smiles Dental office have put my fears to rest. From the moment I came into the reception room I was greeted by warm, friendly receptionists behind the front desk. Both the dentist and hygienist exceeded my expectations in their knowledge and patient care. Thank you to everyone at OK Smiles!
~ G. Evans

May 02, 2012

I had a wonderful experience at Okanagan smiles. Doctor Matson was professional, gentle and made me feel very comfortable. The office has a great atmosphere and the people are real nice.
~ Google Reviews

May 02, 2012

Okanagan Smiles is an amazing dental experience! The office is professional, family-friendly, and state-of- the-art. The staff is extremely accommodating. Dr. Jonathan Visscher is my husband's dentist, and my dentist is Dr. Debra Matson. They are both excellent and provide the best dental care possible! We are fortunate to have them in Kelowna!
~ Google Reviews

April 27, 2012

Very gentle Dentist, I was extremey impressed with his knowledgable staff!
~ www.ratemds.com

March 21, 2012

I really enjoyed both of my visits. My first time was a cleaning and exam. My second one was for a filling. Both times I was impressed by the staff, how welcoming and helpful they were. Jen explained all the steps she was taking during the x-rays. The young doctor is very friendly and put me at ease immediately. The clinic uses the latest of equipment and makes the visits almost enjoyable!
~ Monique, new patient.

March 21, 2012

The staff (at Okanagan Smiles are) very helpful and great to speak with. I admit I was pretty nervous about going to the dentist, but doctor and staff were all very pleasant to deal with. My appointment was great, everything was explained to me and I like the face that when I informed them of my budget restrictions, they offered me a number of options so I could fix what I needed to fix and still end up with a great smile! To top everythingoff, Dr. Visscher has got to be the smoothest dentist with a needle - that is the biggest reason for not seeing a dentist! He's a true pro! Thanks!
~ Lorri A.

February 20, 2012

I came into the dental clinic to get a fairly large chip in my front tooth (fixed). I really thought that I would loose my tooth but Dr. Matson cleaned it out and 'patched' my gap.

I was so pleased.

It didn't take long to get an appointment to see her and it didn't take long for her to do it. The atmosphere is so cheery and positive here. I am a nervous patient and they handled that so well. Took the time to calm me and reassure me. I would reccomend this office for sure!
~ Nadine C. 

February 14, 2012

Great morning, new crown in my mouth and I don't even feel it. Good job Dr. Visscher. Happy Valentines!
~ Edna

January 12, 2012

Thank you again Dr. Matson for your quick handling of my tooth, especially after X-mas and New Years. Again to you and the wonderful Staff - Thank You. Taking time to call me at 5:30 pm to check up is just plain terrific!
~ Bill W.

November 28, 2011

My first visit along with my 4 and 6 year old was a great experience. The dental assistants and Dr. Visscher made the check-up fun for my children. I highly recommend Okanagan Smiles to any parent. It was a painless experience for them and me!
~ Tamara

November 14, 2011

First things first; I walked in and it smelled good in the office! The good first impression didn't end there however ~ then I met the people. Authentic, caring people. Who knew a dental office would put most costomer service industries to shame! I felt welcome and laughed more than I ever have in a dentist's chair. The team was quick, gentle and went out of their way to make me happy. I walked up to pay smiling! What an exquisite encounter. Thank you; Team at Okanagan smiles, for being the best, all-round experience I have had. The warm environment here is undeniable and I am grateful to be a new patient. Thank you for your time and for your help. Your stories about going overseas and helping abroad are inspiring. Thanks for fixing my teeth!
~ Danielle

April 05, 2011

I was very nervous to start coming back to the dentist regularily but Dr Matson was so compassionate and gentle that I referred the rest of my family as well!
www.ratemds.com

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